Privacy Policy
Overview
YLG Salon is committed to protecting the privacy and personal information of our customers. This Privacy Policy explains the types of information we collect, how we use it, and the choices you have regarding your information.
Information We Collect
When you visit our website or interact with us, we may collect personal information including:
- Name
- Email address
- Phone number
- Date of birth
- Appointment details
- Payment information
- Any information voluntarily submitted through forms or inquiries
We may also collect technical information such as:
- IP address
- Browser type
- Device information
- Website usage data
When you book an appointment at our YLG Salon, we may collect additional information relevant to providing beauty & wellness services.
How We Use Your Information
We use the information collected to:
- Schedule and manage appointments
- Send appointment confirmations and reminders
- Provide customer support
- Improve our services and customer experience
- Share promotional offers, newsletters, and updates
- Process payments securely
- Analyze customer preferences and service trends
If you provide your email address or phone number, you may receive marketing communications from us. You can opt out of promotional communications at any time by clicking the unsubscribe link in emails or contacting us directly.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
However, we may share information with trusted third-party service providers, including:
- Payment processing partners
- SMS, WhatsApp, email, and communication providers
- Marketing and analytics partners
- Technology and hosting service providers
Such sharing is limited to the extent necessary to provide and improve our services.
Data Security
We take reasonable security measures to protect your personal information against unauthorized access, misuse, disclosure, or alteration.
Sensitive information, including payment data, is transmitted through secure and encrypted systems.
Your Choices
You may choose not to provide certain information; however, some information may be required for us to provide our services effectively.
You may also request:
- Access to your personal information
- Correction of inaccurate information
- Removal of your information from our records, subject to applicable legal Requirements
Updates to This Policy
YLG Salon may update this Privacy Policy from time to time. Any significant changes will be communicated through our website or other appropriate channels.
Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact us at: customercare@ylg.co.in
